Contact Us
We monitor emails everyday, even on weekends. We try to answer your questions within 4 hours of receiving them. If you have haven't received a response in 24 hours, please check your Spam/Junk folder for your response, as some times the response ends up there.
Phone Number
(702) 966-5930
Office Hours
Mon - Fri / 9:00AM - 6:00PM (PST)
Closed on Weekends and Holidays
FAQ/Help - Common Questions
The easiest way to get music on your iDevice
Rusty2022-02-18T10:20:07-08:00Order a playlist from our site. The instant the order is completed, you are presented a link to start the download. If you miss that, not a problem, you are instantly sent an email with the link to download, as well.- Connect your iOS device to your computer with a USB cable, then open iTunes and select your device.
- Click Summary on the left side of the iTunes window.
- Select "Sync with this [device] over Wi-Fi."
- Click Apply.
The Best and Easiest way to get your music into iTunes
Rusty2022-08-29T08:59:05-08:00Again, once the file is downloaded, Right click on it, and Unzip/Extract the file. It will Unzip/Extract into its own folder. Open iTunes, create a Playlist, name the Play list the name of the Mix.
Once the file is downloaded, it should only take a couple of minutes to get the music into iTunes.
Making sure you can see iTunes and the Folder with your music, drag the Folder (Not the individual songs from inside the folder) onto your new playlist. The playlist will now populate with all the music with in the folder, In proper order.
Sync your content using Wi-Fi
Rusty2022-02-18T10:24:02-08:00Using a PC- Connect your iOS device to your computer with a USB cable, then open iTunes and select your device.
- Click Summary on the left side of the iTunes window.
- Select "Sync with this [device] over Wi-Fi."
- Click Apply.
iPhone Sync to iTunes over Wi-Fi
If connecting your iPhone to your Mac via a cable feels like a strait jacket, you can now break free by setting up a sync through your Wi-Fi connection. That’s right, no more looking for cables. If only we could charge this way as well…hey Apple, what are you waiting for? There is a downside to this freedom; the speeds won’t be as fast as when connected with a cable. But if you value convenience over speed, let’s get to the steps you’ll need to setup wireless iPhone sync with Mac.- Unfortunately you’ll need your USB cable to set up Wi-Fi syncing for the first time.
- Connect your iPhone to your Mac via your cable.
- Launch iTunes and click on the iPhone icon.
- Click on the Summary tab.
- Under Options check the Sync with this iPhone over Wi-Fi box and click Apply.
- Now you can remove the cable. Freedom is at hand!
Can I order a custom Mix?
Rusty2023-03-20T16:01:44-08:00We no longer do "custom" mixes, meaning, you order a custom mix and we bust it out for you. In that essence, no we don't. However, if you have a list of titles at least 20 titles long, preferably 25 titles long, email us that list. We will take that list, and if the DJ's think it will work, they will make it. Be warned, that it won't happen right away, as they typically are working on new mixes already and will need to fit into their schedule. If they do make "your" playlist, it will be named after you (IE Eve's Mix, Nikki's Mix, etc.). We will notify you if and when it goes live, we might even let you have access to it before anyone else has it. At that point, you are under no obligation to purchase the mix after it goes live on the site, but you are more than welcome too.Downloading with Cell Phone
Rusty2022-03-06T17:19:14-08:00*** We do NOT support downloading with cell phones *** If you choose to download using your cell phone you do so at your own risk. ***
We have researched some solutions to downloading with your cell phone. It can be done, and users do it.
For Android Phones:
Using your browser click on the Download link in the email with your download links, the Thank you Page with your Download links, or on the Downloads page in your My Account on this site.
If you are using a browser to get the file, try using a different browser. (ie FireFox instead of Internet Explorer, Firefox instead of Safari, Chrome instead of FireFox)
To Manage and Extract Zip Files:
PowerAmp Music Player - Plays gapless/seamless music.
Downloading mp3 mix to your Android phone:
Load following apps on your phone - both of the ones I used were free:
- a music player - PowerAmp Music Player - Free 15 day Trial , then $3.99 to upgrade
Before starting , realize that a phone is much slower than a computer ….so patience during the download process is important……
1. Using your phone, place your order on our site. Once your order is complete you will get a screen with a ‘download file’ link. Press that and wait - file sizes are 50 - 90 MB, depending on what mix you ordered. The music player on my phone gives me 9GB so there’s room for 100 of our largest mixes in the player memory. Of course the amount of memory that you have available will depend on how many pictures/videos/texts/music, etc files that you already have loaded, so make sure that you have enough room BEFORE you start downloading.
- Open your My Files on your phone. The zip file for the mix downloads directly into the Downloads folder.
- Once the download onto your phone is complete, click on the zip icon with the music file (The Playlist-I-Just-Ordered-bpm.zip) and select ‘extract file here’ . A progress bar will indicate that the file is unzipping…
- Once the file is unzipped/extracted, there will be a new folder in the Download folder called The Playlist-I-Just-Ordered-bpm which contains the unzipped music tracks of you playlist.
- Press the new music folder icon until a pop up appears and lets you select ‘Move’, now Move that Folder with all your tracks in it to your Music folder by pressing the up icon, then tapping the Music folder.
5. Press the ‘MOVE HERE’ box at the top right of the screen, and a message ‘file moved successfully’ will appear on your screen
- Now tap the PowerAmp Music Player icon to load PowerAmp.
- Tap the 4 roundish boxes icon on the lower left of PowerAmp.
- This will take you to your PowerAmp Music Category area. Now tap the Folders category.  You should now see the playlist(s) you just moved to your Music folder.
- 9. Tap the Playlist you want to listen to, then tap the first song. You should now hear music.
- Â Now go, teach your class.
iPhone:
Use the iDownloader Pro app (Cost 2.99)
How to download a file?
- Enter any site's URL in our in-app browser and press GO
- Tap or tap and hold a file, a download link or download button
- Choose a 'download' option from the pop-up menu
Note: To download a file from the web, you should use our app's built-in browser only. Our app will not be able to download from other browsers!
It does have a player, but we think iTunes is much better as a player for iPhones.
iDownloader should automatically take over doing the download and if you have configured it correctly, it will extract the file to your iTunes folder. At that point, just open iTunes, and your music should play as you would expect it to.
With iDownloader Pro, you can share your mixes with other devices that are on your WiFi, Mac, iPod, etc..
You can get iDownloader Pro in the Apple Store @ https://itunes.apple.com/us/app/idownloader-pro-downloads/id585600864?mt=8#
InstructorMusic.com has no affiliation with any of the "Apps" available at Google Play Store, and we do not endorse any of them. Download and install at your own Risk
How do I create an account?
Rusty2014-01-13T08:30:47-08:00There is not a way to create an account without placing an order. During the ordering process, you will be asked for all your pertinent information to access you account. Once your order is completed, your account will be created. After that, on your next visit to the site, you will be able to log in with your email address and password you created at checkout.How long do I have to get my downloads?
Rusty2022-02-18T10:29:30-08:00Once a download order is placed, you have 5 days before the download link expires or 5 download attempts before the link expires. This is a security feature built into the site for your protection and ours.
If you have exceeded the download attempts or the time before the expiration, just use the Contact Us tab to let us know. We can reset your links for you.